Privacy Policy
Last updated: February 9, 2026
Overview
FactorIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio risk analysis service.
Information We Collect
Account Information
When you create an account, we collect your email address and any display name you choose to provide. We use Supabase for authentication, which may store additional authentication-related data.
Portfolio Data
When you upload portfolio data, we collect the ticker symbols and share quantities you provide. We do not collect or store actual account numbers, brokerage credentials, or sensitive financial identifiers. Your portfolio data is used solely to provide risk analysis calculations.
Usage Data
We collect anonymized usage analytics to improve our service, including pages visited, features used, and general interaction patterns. We use privacy-focused analytics tools that do not track individual users across sites.
Payment Information
Payment processing is handled entirely by Stripe. We do not store your credit card numbers or banking details on our servers. Stripe may share limited information with us such as the last four digits of your card and billing address for receipt purposes.
How We Use Your Information
- To provide and maintain our portfolio risk analysis service
- To process your subscription and payments
- To send you service-related communications (account verification, billing)
- To respond to your support requests and inquiries
- To improve our service based on aggregated, anonymized usage patterns
- To detect and prevent fraud or abuse
Data Security
We implement appropriate technical and organizational security measures to protect your data. All data transmission is encrypted using TLS/SSL. Your portfolio data is stored in secure, encrypted databases hosted by Supabase with enterprise-grade security controls.
Data Retention
We retain your account and portfolio data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist in operating our service (such as Supabase for hosting and Stripe for payments), but only to the extent necessary for them to provide their services.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access and receive a copy of your data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability (receive your data in a structured format)
To exercise these rights, please contact us at info@factoriq.dev.
Cookies
We use essential cookies required for authentication and service functionality. We do not use third-party advertising cookies or cross-site tracking cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at info@factoriq.dev or through our contact form.